UK DELIVERY

OneTeerection offers FREE delivery to mainland UK

Standard delivery is via Royal Mail Registered service, and usually takes 3-4 working days - sometimes longer  at busy periods. 

This can be upgraded to a guaranteed next weekday Express delivery service at a cost of  £7.00 (+ £1.00 for every additional item.)

All orders will be dispatched the same day


EUROPE DELIVERY

Standart Delivery to Europe £4.99

All orders will be dispatched the same day


INTERNATIONAL DELIVERY

Standart Delivery to worldwide £12

All orders will be dispatched the same day


TRACKING YOUR DELIVERY

You can track your order at any time by logging into the 'My Account' section of the site, selecting order history and clicking on the appropriate order. Please click on the tracking link which will take you to our courier's website where you can find out the status of your order. Your order's tracking number is also stated in your order confirmation email


PROBLEMS WITH DELIVERY

If you are not in when our courier tries to deliver and they cannot find a safe location to leave the package, they will leave a card and then attempt to deliver 2 more times, usually on the following working days. To arrange a more convenient redelivery day, please follow the instructions on the card left by the courier. 


USING AN ALTERNATIVE DELIVERY ADDRESS TO THE BILLING ADDRESS OF YOUR DEBIT/ CREDIT CARD

You can have your order delivered to a different address to the billing address of your debit/ credit card. You can enter the delivery address at checkout. Please ensure however that all details are correct before you checkout as amendments to your delivery details can not be made once your order has been placed


ORDERS REQUESTED TO BE LEFT IN A SAFE LOCATION

If you wish to have an order left in a secure, safe location you should contact us as soon as you have placed your order with your request. Sometimes this may not be possible, but please note that ANY ORDERS LEFT AS REQUESTED BY YOURSELF IN A SAFE LOCATION IS AT YOUR OWN RISK and OneTeerection will not be liable to compensate orders that are damaged or lost.


WORKING DAYS

A working day is referred as Monday to Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Express delivery orders placed on Saturday, Sunday and Bank Holidays will be dispatched within the next 1-2 working days accordingly.

 


DELIVERY AREAS IN THE UK

We deliver to UK mainland, Ireland, Highlands, Channel Islands and all UK Offshore Islands but currently we regret we do not deliver to BFPO and PO Box addresses.